Free 30-Day Check-Up & Adjustment
Free 30-Day Check-Up & Adjustment
Every new bike and eBike purchased at Kickstand Culture Bike Shop includes a free 30-Day Check-Up & Adjustment performed by our expert service department.
This service is designed to help keep your new bike riding, shifting, and braking properly after its normal initial break-in period.
Simply drop off your bike during our open hours. We typically have 30-Day Check-Ups ready the same or next business day, though timing may vary during periods of high seasonal service volume.
Included at No Charge
Your new bike purchase includes this important break-in adjustment at no additional cost.
Performed by Our Service Department
Our technicians inspect key systems and make normal break-in adjustments where needed.
Drop Off Within 30 Days
To remain eligible, the bike must be dropped off within 30 days of the original pickup date.
Why the 30-Day Check-Up Matters
New bikes go through a normal break-in period as they are ridden for the first time.
During the first 20 hours of use, cables may stretch, spokes may settle, and bolts or fasteners may loosen slightly. This is normal after a new bike is put into regular use.
The 30-Day Check-Up gives our service department an opportunity to inspect the bike after this initial period and make needed adjustments related to normal use and normal wear during the new bike’s early rides.
What We Check and Adjust
The service focuses on normal break-in items that help your bike continue riding properly.
The free 30-Day Check-Up & Adjustment may include:
- Inspection of the bike after its initial break-in period
- Brake adjustment where needed
- Derailleur and shifting adjustment where needed
- Spoke adjustment where needed
- Tire pressure adjustment
- Tightening to spec of bolts and fasteners that need adjustment
- General review of the bike’s condition after normal early use
What Is Covered
The included service covers adjustments related to normal use during the bike’s initial break-in period.
The free 30-Day Check-Up & Adjustment includes adjustments needed as a result of normal use and normal wear and tear during the new bike’s initial period of use.
This is not a replacement for regular maintenance, repair work, damage repair, or service needed because of unusual use conditions.
What Is Not Covered
Some repairs and adjustments fall outside the free 30-Day Check-Up.
- Repair of damage
- Adjustments needed because of lack of maintenance
- Service needed because of extreme use
- Repairs related to accidents
- Repairs related to abuse or misuse
- Service related to racing or competitive use
- Parts, accessories, or unrelated labor not part of the normal 30-day break-in adjustment
Important Eligibility Requirement
Bikes must be dropped off for the free 30-Day Check-Up & Adjustment within 30 days of the date you originally picked up your new bike to be eligible for this free service.